top of page



From the Inside Out: What Years with United Way Taught Me About Values-Driven Communications
From the Inside Out: What Eight Years with United Way Taught Me About Values-Driven

Nicole Shaffer
May 83 min read


Don’t Wait Until You’re Hacked: 10 Facebook Security Best Practices Every Business Needs Right Now
It happens more than you’d think. A business owner steps away for a vacation, and while they’re gone, their Facebook account gets hacked. By the time they realize what happened, the damage is done — their personal profile is compromised, their business page is inaccessible, and the process of getting it all back is a slow, frustrating maze of Meta support forms and identity verification requests. I’ve seen this happen to clients firsthand, and the truth is: most of it is prev

Nicole Shaffer
Apr 96 min read


Communications Audits
As a child, I struggled with change. We once got a new refrigerator, and I cried at the thought of losing our old one. I share this...

Nicole Shaffer
Dec 3, 20242 min read
bottom of page